Please fill out the form, below, to let us know which services you'd like to order, and your preferred date and time. We'll get back to you right away to confirm, then send you a digital invoice. You can then make payments by credit card (add 2% processing fee) or for free by direct bank transfer. You're welcome to just give us a call, if you prefer, at (800) 877-8012.
DETAILS ABOUT THE VIDEOS AND PROCESS
All of our drone operators are licensed and everyone on our crews is insured.
Listing videos are usually 60-90 seconds long, highlighting the features and benefits of your listing or vacation rental. Note for brokers: We'll provide two versions: One that features your branding and contact info (for your website and syndication) and one that doesn't (for your MLS posting).
Profile videos range from 30-90 seconds in length, depending on the package.
All videos include aerial footage (contingent on weather and zoning), onscreen text and music.
License-free music is included. Custom or licensed music can be substituted at client expense.
Real estate videos include our guide to video syndication, which will help you maximize exposure for your video to make sure you get the most out of your investment. Note for vacation rental owners: we'll work with you, or your management company, to ensure the best possible exposure for your rental.
Payment is due at time of booking.
Refunds up to 50% allowed with at least 48 hours notice of cancelation prior to shoot.
There is a rescheduling fee of $150 for any changes requested within 72 hours of a scheduled shoot.
Listing video shoots are allotted a maximum of 3 hours. Photo shoots are allotted up to 1.5 hours. Profile video shoots are allotted up to either 3 hours or 5 hours, depending on the package. Expect to be on site the whole time. Additional time will be billed at $150/hour. To avoid overage costs, be sure to be prepared and have the filming areas show-ready ahead of time.
One round of edits for tour videos (two for profile videos) is included, if requested, within 10 days of delivery. Additional edits $150/hour.
Real estate video delivery is 3 business days after shoot day. 24-hour rush delivery is additional $150.
Profile and custom videos are delivered based on agreed schedule.
Real estate photo delivery within 24 hours.
Headshots and other photos delivered within one week of shoot.
There will be an additional $150 fee to re-shoot exteriors. Sorry, talented as we may be, we can't control the weather.
No refunds once shooting has been completed
Files will be available for download for 30 days after delivery. Files more than 30 days old will be deleted.
Full Frame Creative Agency reserves the right to use footage and photos in future videos, social media posts, etc.
Full Frame Creative Agency reserves the right to add a brief credit to the end of each video. This can be waived for a fee of $100.