Please fill out the form, below, to let us know which services you'd like to order, and your preferred date and time. We'll get back to you right away to confirm, then send you a digital invoice. You can then make payments by credit card (add 2% processing fee) or for free by direct bank transfer. You're welcome to just give us a call, if you prefer, at (800) 877-8012.
The fine print
* Prices are based on homes under 2500sf. For homes with photos or interior videos, add $75 for sizes between 2500-4000sf, and add $150 for homes above 4000sf.
Payment is due at time of booking to confirm appointment. Your slot is guaranteed ONLY after payment has been made.
A $1/mile (round-trip) travel fee will be charged for locations more than 15-miles from city center.
All real estate listing photos and videos include aerial footage, contingent on weather and zoning. In cases where aerials are not possible, we’ll shoot additional interior/ground photos.
There is a rescheduling fee of $150 for any changes requested within 72 hours of a scheduled shoot.
Refunds up to 50% allowed with at least 48 hours notice of cancelation prior to shoot. 50% credit kept for shoots canceled less than 48 hours prior
It is essential that the home is show-ready at the scheduled shoot time. Listing photography shoots are allotted 2 hours. If the home is not ready, we will wait for no longer than 15 minutes. If the shoot goes over the allotted time due to delays outside of our control, we will bill additional time at $150/hour.
Real estate photo delivery within 24 hours.
There will be an additional $150 fee to re-shoot exteriors. Sorry, talented as we may be, we can't control the weather.
License-free music is included in videos. Custom or licensed music can be substituted at client expense.
Listing video shoots are allotted a maximum of 3 hours. Photo shoots are allotted up to 1.5 hours. Profile video shoots are allotted up to either 3 hours or 5 hours, depending on the package. Expect to be on site the whole time. Additional time will be billed at $150/hour. To avoid overage costs, be sure to be prepared and have the filming areas show-ready ahead of time.
One round of edits for tour videos (two for profile videos) is included, if requested, within 10 days of delivery. Additional edits $150/hour.
Real estate video delivery is 3 business days after shoot day. 24-hour rush delivery is additional $150.
Profile and custom videos are delivered based on agreed schedule.
Headshots and other photos delivered within one week of shoot.
No refunds once shooting has been completed
Files will be available for download for 30 days after delivery. Files more than 30 days old will be deleted.
Full Frame Creative Agency reserves the right to use footage and photos in future videos, social media posts, etc.
Full Frame Creative Agency reserves the right to add a brief credit to the end of each video. This can be waived for a fee of $100.